Update - The issue is still ongoing, as we are currently awaiting feedback from the provider regarding the publication of the new Okta certificates. We apologize for the complications and appreciate your patience. Rest assured, we will keep you updated on any developments.
In the meantime, if you'd like, you can contact support@smartlook.com for an interim login solution while we work to resolve the issue.
Thank you for your understanding.
Jan 28, 2025 - 18:07 CET
In the meantime, if you'd like, you can contact support@smartlook.com for an interim login solution while we work to resolve the issue.
Thank you for your understanding.
Jan 28, 2025 - 18:07 CET
Update - If you need access to Smartlook account before the final solution is provided, please contact our support team at support@smartlook.com.
Jan 27, 2025 - 17:26 CET
Jan 27, 2025 - 17:26 CET
Update - We are continuing to work on a fix for this issue.
Jan 27, 2025 - 14:40 CET
Jan 27, 2025 - 14:40 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 27, 2025 - 14:40 CET
Jan 27, 2025 - 14:40 CET
Session Recording
Operational
Web Application
Degraded Performance
Amazon Web Services
Operational
AWS dynamodb-eu-central-1
Operational
AWS s3-eu-central-1
Operational
AWS rds-eu-central-1
Operational
AWS elb-eu-central-1
Operational
AWS elasticsearch-eu-central-1
Operational
AWS elasticache-eu-central-1
Operational
AWS ec2-eu-central-1
Operational
Chargebee API
Operational
Intercom Intercom APIs
Operational
Intercom Web Messenger
Operational
Intercom Chats and Posts
Operational
Intercom Email
Operational
Intercom Intercom Web Application
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance