Performance issue with our Web App

Incident Report for Smartlook

Resolved

The incident has been resolved, recordings should be accessible. Some users may experience slight delay with saving sessions, but the service should now be stable.
Posted Dec 05, 2023 - 20:05 CET

Identified

We have identified the root cause of the current intermittent performance issue and are working on resolving it.
Posted Dec 05, 2023 - 17:36 CET

Investigating

We are currently investigating this issue.
Posted Dec 05, 2023 - 15:35 CET
This incident affected: Web Application.