A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2025 - 14:10 CET
Update
The issue is still ongoing, as we are currently awaiting feedback from the provider regarding the publication of the new Okta certificates. We apologize for the complications and appreciate your patience. Rest assured, we will keep you updated on any developments. In the meantime, if you'd like, you can contact support@smartlook.com for an interim login solution while we work to resolve the issue. Thank you for your understanding.
Posted Jan 28, 2025 - 18:07 CET
Update
If you need access to Smartlook account before the final solution is provided, please contact our support team at support@smartlook.com.
Posted Jan 27, 2025 - 17:26 CET
Update
We are continuing to work on a fix for this issue.
Posted Jan 27, 2025 - 14:40 CET
Identified
The issue has been identified and a fix is being implemented.