UI performance / loading sessions issue

Incident Report for Smartlook

Resolved

This incident was resolved, and the performance is back to normal. There might be some data loss between 2:45 PM and 3:45 PM (CET). We apologize for the inconvenience, and thank you for your understanding.

Posted Mar 11, 2024 - 18:24 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2024 - 17:12 CET

Update

We are continuing to investigate this issue.

Posted Mar 11, 2024 - 15:07 CET

Investigating

We are currently investigating this issue.

Posted Mar 11, 2024 - 15:06 CET

This incident affected: Web Application.